9.0 SERVICE POLICY
The WebMaster Series Controllers have a 2-year warranty on electronic components and a 1-year
warranty on mechanical parts (keypad, terminal strip and relays). Conductivity sensors and
pH/ORP electrodes have a 1-year warranty against manufacturing defects only.
We stock replacement parts for immediate exchange after we have isolated the cause of a problem.
Factory authorized repairs that are received via next-day-air will be returned within 24 hours.
Normal turnaround time for returns is two weeks.
Out of warranty repairs are done on a flat fee basis.
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